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General sales conditions

Latest update: August 23rd 2018
By using this site, you accept our general sales conditions which provide information on how we deal with orders. After confirming an order, customers must accept these conditions in their entirety.
Orders
Prices
We invoice in Euros for all countries inside the EU. For all other countries (e.g. Switzerland, USA, …), we invoice in Swiss Francs CHF All prices are exclusive of VAT.
For sales in Switzerland tax of 2.5% for printed music or 7.7% for CDs will be added.
Payment
Delivery
Your purchases can be delivered in two ways:
Download (10% discount) for printed music and CDs:
By post
Shipping is free for orders over EUR 50 / CHF 60 (in economy only).
We aim to dispatch orders within 6 to 24 working hours after receipt of an order. However there maybe be longer delays if reprinting or technical problems occur. Delayed delivery does not give the buyer the right to cancel the sale or refuse to accept the goods. Any complaint concerning the quality of the goods must be made by registered letter within 10 days of delivery.
Customs duty
Any import duty for deliveries outside Switzerland must be paid by the customer in addition to the other charges.
Purchase contract
The purchase contract is made with Editions Marc Reift, Route du Golf 150, 3963 Crans-Montana, Switzerland.
Return or exchange
We cannot exchange articles or accept returns.
Customer Service
Our customer service is available by telephone (+41 27 483 12 00) on working days from Monday to Friday, from 8-12 a.m. and 1.30-5:30 p.m. or by e-mail at [email protected]